# Generic Resume PROFILE ------- Experienced software developer and manager seeking a technical management position in a digitally focused product organization. Experienced leading product development with exceptional ability to make pragmatic product decisions, optimize developer productivity through collaboration and communication, and create exhaustive product requirements from customer interviews. EXPERIENCE ---------- ### Cisco Systems, Inc Cisco Systems, Inc is a global company that provides networking, security, and collaboration services (Webex). #### Sr. Technical Leader - WxHologram * Location: Richardson, TX * Dates Active: September 2015 - Present * Provided presentations and documentation when moving technology to the product team. * The face of most of the early customer demos * Provided constant support to team members and those outside our team performing customer demos. * Architected and deployed a minimal, global call control system that allowed holographic calls from all over world to be connected on demand. * Lead integration of background segmentation. * Lead documentation of algorithms used to build a 3D hologram from many camera views. * Lead refactoring of both capturing and rendering technology to provide more reliable experiments and enhancements. * Integrated metrics into software that would provide real-time performance information valuable for debugging. **influxdb** **grafana** * Chosen for innovation team and began work on optimizing photo realistic holograms over a network. * Created many dataset that was used for ML (background segmentation, packet analysis) * Integrated ML models using tensor rt. performance was the biggest obstacle. * Researched new features in GPU's * Documented much of the math and inner workings of wxhologram. #### Technical Leader - Whiteboard * Location: Richardson, TX * Dates Active: September 2015 - Present * Contributed to the whiteboard prototype that was built as a web application using **Javascript** and **Redis**. * Migrated prototype to webex application stack * Helped transferred project from innovation team to product team ### Hewett Interactive Hewett Interactive was a business that provided software development services. #### Owner * Location: Plano, TX * Dates Active: January 2014 - September 2015 * Responsible for entire business including accounting, sales, and development. * Able to capture contracts with several startups in Dallas and Austin markets. Focused on providing MVP and demos to help move customer's businesses forward: Kaunuu (TV App), Real Savvy (Real Estate), and Weeli (Recommendation App). * Nurtured long term contracts. Provided support on larger projects and created new apps: Kannuu and Plano ISD ### dib creative group dib creative is a marketing agency that focuses on digital projects as well as creating online businesses. * Position: Director of Interactive Projects * Location: Dallas, TX * Dates Active: April 2009 - December 2013 #### Accomplishments * Managed 2 to 3 developers providing leadership and mentorship. Also managed 2 to 3 offshore developers providing specifications for work to be done and approvals of work completed. * Oversaw multiple projects, varying in size, from the creation of requirements to the delivery of the completed product. * Created leads for new business and partnered in closing new business for the organization. * Provided account services to clients which includes accepting input on solution to be created, soliciting approvals on work done, and handing off of completed solutions. * Lead the development, deployment, and operations of client solutions. * Instrumental in securing the business of an online training tool for performance athletes in 2010. Provided account service, project management, technical architecture, and developed all of the data manipulation tools within the product. * Developed a product for dib creative to resell through Safari Montage to school districts that will allow internally created videos to be publicly viewed. Provided product development, integration development, installer development. * Lead team to build a daily deal site in 2011. Designed technical and logical architectures and integrated payment functions with PayPal. * Provided project management, information architecture, and software development to a niche job recruiting community. https://www.exbellum.com * Provided product requirements, project management and software development, and operations to an online community that is passionate about wild places and wildlife. https://www.safarious.com ### Symantec Corporation Symantec Corporation is a global company that creates security products for enterprises and consumers. #### Principal Software Engineer * Location: Austin, TX * Dates Active: April 2007 - April 2009 * Lead 1 to 2 US based developers and 2 to 3 offshore developers in creating the Safeweb front-end website. * Developed backend integrations and site report. * Worked with Symantec IT to get a non-supported technology deplkoyed into the Symantec data center. * Architect for multiple server deployment architecture to support large user population. * Supported Norton Account and Norton Family. * Launched Safeweb front-end in time for beta. http://safeweb.norton.com #### Manager * Location: Austin, TX * Dates Active: April 2005 - October 2005 * Managed 7 developers and 40 servers in providing detection efficacy reports for the WholeSecurity Confidence integration into Norton Internet Security 2007. * Managed the creation of a “red” lab within the Austin office which would allow for the handling of malicious software for efficacy testing. * Worked with Norton product managers to create processes to handle false positives and false negatives in the integration of WholeSecurity Confidence Online into Norton Internet Security 2007. Successful integration of WholeSecurity ### WholeSecurity, Inc. WholeSecurity was a software company that built a system that could detect and mitigate eavesdropping software based on behaviors of an application rather than signatures. It was acquired by Symantec in 2005. #### Technical Manager of Research Infrastructure * Location: Austin, TX * Dates Active: March 2002 - October 2005 * Managed 7 developers and 20 servers in providing detection efficacy reports for the WholeSecurity Confidence Products. * Architected and developed research infrastructure automated testing environment which is a grid of servers that would launch VMWare workstation, infect the instance, run WholeSecurity products, and capture the results. * Developed a web based tools for cataloging malicious software and integrated it into the research infrastructure automated testing environment. * Developed the prototype for the product’s management console and handed it off to newly hired developers. * Supported customer product testing * Developed client detection routines. * Successfully deployed to many large organizations by having a manageable detection rate. ### d-tech corporation d-tech corporation was a value-added-reseller of Hitachi Data Systems and other enterprise hardware and software providers. #### Systems Engineer * Location: Dallas, TX * Dates Active: October 1999 - March 2002 * Developed and architected MC3 product—A web based console to create and manage highly-available services such as network storage and email. * Visited customer sites to deploy storage and high-availability solutions. * Provided customers with accurate quotes for hardware and services. * Developed marketing website. * Completed Networking with TCP/IP class. ### Nationwide Flood Research Nationwide Flood Research provided flood plain certificates to banks and mortgage companies. #### Information Systems Manager Location: Dallas, TX Dates Active: May 1998 - March 2002 * Created web-based workflow to manage the task of issuing flood plain certificates. This included tools to allow account managers to input jobs, a web based ordering system, workflow tools for researchers, and automated faxing of certificates to customers. * Integrated flood plain determination automation products. * Provide desktop support for organization * Increased productivity by 200%. * Moved over 50% of customers from fax orders to web orders. ### Pegasus, Inc. Pegasus, Inc. is a company that provides real-time information and bookings for hotels. #### Programmer Analyst * Location: Dallas, TX * Dates Active: June 1997-May 1998 * Supported account service to make enhancements and defect fixes to THISCO’s distributed messaging system using UNIX C. * Creating web based stress test software for THISCO. ## EDUCATION Texas A&M University — B. S. Computer Engineering, 1997 ## MANAGEMENT SKILLS * Enjoys working with people and encouraging them in their work * Accountable to goals set by management and team members * Eager to develop a well documented project plan for stakeholders and team * Thankful to work with others to communicate progress, define requirements, and set expectations * Obsessed with finishing... even the last 5% * Attended a Presentor Training in 2023 ## TECHNICAL SKILLS As a software generalist, these consist of a subset of the technical experience that I own. ### C++ Developer * Most recent work has been in **C++** on Linux and MacOs. * Extensively used **CMake** to manage project builds, test suites, install rules, and packages * Leveraged **vcpkg** to satisfy dependencies on public packages and our teams internal packages * Written unit tests using **googletest**, **doctest**, and **catch2** * Growing in adoption of modern C++ language versions including 17 and 20. * Extensive experience with **MLSPP**, **OpenCV**, **OpenSSL**, and **nlohmann::json** ### Web Application Developer * Extensive experience with **Javascript** and **Ruby**. * Leverage **Ruby on Rails**, **SinatraRB**, and **ExperessJS** as primary web frameworks. * Primary database experience is on **Postgresql** ### DevOps Developer * Strong understanding of AWS and primary components such as **EC2**, **ECR**, **ECS**, **IAM**, **S3**, **CloudFront**, and **Route53**. * Experienced using **docker** and **terraform** to build and deploy services in AWS. * Extensive experience using Linux in the cloud or on the desktop.